Most IT emergencies give a warning first. A server's disk fills up for weeks before it stops. A hard drive reports errors before it fails. A computer misses months of Windows updates before it becomes the easy way in. Without anyone watching, you find out when something breaks, and that's the most expensive time to find out.
The Aspendora Technologies Monitoring Plan is for businesses that use our hourly IT services and don't need a full managed plan. We watch your computers and servers around the clock and tell you when something needs attention. You decide what to fix, and you only pay for the work you approve.
Full disks, failing drives and missed updates don’t announce themselves until the day something stops working.
A planned fix during business hours is cheaper than an after-hours rescue with your team waiting.
When nobody is watching between calls, the first hour of each visit is spent working out what changed.
The alert opens a ticket with our team, and we review it during business hours. We look at it, and if it needs action we contact you with what we found and what we recommend. Nothing is fixed without your approval, so there are no surprise bills. Approved work is billed at our normal hourly rate ($150 per hour during business hours).
Because our tools are already on your computers, we can also connect remotely as soon as you call, without having to talk anyone through installing anything.
Tell us how many computers and servers you have, and whether you use Microsoft 365.
We install our lightweight monitoring software and set the alerts so you hear about real problems, not noise.
We contact you when something needs attention. You approve the fix, or decide it can wait.
We want to be clear about this, because "monitored" can sound like "protected":
All of that is included in our managed IT plans, starting at $795 per month for small teams. Many clients start with monitoring and move up when they see what it finds.
There's a $99 monthly minimum, no setup fee, and it's month to month. The Monitoring Plan is available to clients with an hourly service agreement; see all of our rates.
$15 per workstation and $40 per server each month, plus $3 per user per month if you add Microsoft 365 alerts. The minimum is $99 per month, there's no setup fee, and it's month to month.
No. When something needs attention we tell you what we found and what we recommend, and you decide. Approved work is billed at our hourly rate. If you'd rather have fixes, updates and support included, see our managed IT plans.
No. Monitoring watches the health of your computers; it does not detect or stop attacks. Protection against ransomware and account takeover comes from endpoint detection and response, email security, multi-factor authentication and backups, which are part of our managed plans. The optional Microsoft 365 alerts can flag some signs of a compromised email account, but they are an early warning, not protection.
Monitoring runs around the clock, and our team reviews alerts during normal business hours. There is no guaranteed response time, and we don't respond after hours unless you ask for and approve after-hours work ($250 per hour).
No. We set the alerts to catch real problems, and our team reviews each one before contacting you. Small issues that resolve on their own, like a computer that was simply turned off for the weekend, don’t become phone calls.
The Monitoring Plan is for businesses that use our hourly IT services. If you don’t have an hourly service agreement yet, we’ll set one up at the same time.
No. It’s a small background program that checks in periodically and uses very little memory or processing power.
Book a free 15-minute discovery meeting. No pressure, no obligation.
We ask before we track you.
Nothing from Google, Microsoft, or Meta loads on this site unless you say yes. We keep basic, cookieless visit counts on our own server either way. Details in our Privacy Policy.
Essential site function and first-party, cookieless visit counts run either way and can't be switched off here.
