How Does Your IT Stack Up?

1 Does your IT company reply the same business day when you call or email, and treat real emergencies as emergencies?

Does your IT company reply the same business day when you call or email, and treat real emergencies as emergencies?

2 Does your IT company keep Windows and your other software patched on a schedule, and show you proof?

Does your IT company keep Windows and your other software patched on a schedule, and show you proof?

3 Does your IT company protect every computer with security that’s watched around the clock, not just antivirus?

Does your IT company protect every computer with security that’s watched around the clock, not just antivirus?

4 Does your IT company require multi-factor sign-in on every email and Microsoft 365 account?

Does your IT company require multi-factor sign-in on every email and Microsoft 365 account?

5 Does your IT company back up all your data, including Microsoft 365 email and files, and test that it restores?

Does your IT company back up all your data, including Microsoft 365 email and files, and test that it restores?

6 Does your IT company protect your email domain (SPF, DKIM and DMARC) so nobody can send email as you?

Does your IT company protect your email domain (SPF, DKIM and DMARC) so nobody can send email as you?

7 Does your IT company train your team to spot phishing, and test them with practice emails?

Does your IT company train your team to spot phishing, and test them with practice emails?

8 Does your IT company give you your admin passwords and network documentation, instead of holding the “keys to the kingdom”?

Does your IT company give you your admin passwords and network documentation, instead of holding the “keys to the kingdom”?

9 Does your IT company meet with you regularly to review security, upcoming projects and budget, before something breaks?

Does your IT company meet with you regularly to review security, upcoming projects and budget, before something breaks?

10 Does your IT company send invoices that clearly explain what you’re paying for?

Does your IT company send invoices that clearly explain what you’re paying for?

11 Does your IT company explain things in plain English, not “geek speak”?

Does your IT company explain things in plain English, not “geek speak”?

12 Does your IT company have your cybersecurity written down, so you could show a customer, insurer or auditor tomorrow?

Does your IT company have your cybersecurity written down, so you could show a customer, insurer or auditor tomorrow?