ASPENDORA TECHNOLOGIES TEXT MESSAGING TERMS OF USE
By “Opting In” to or using a “Text Message Service” (as defined below) from ASPENDORA TECHNOLOGIES, you accept these Terms & Conditions.
This agreement is between you and ASPENDORA TECHNOLOGIES or one of its affiliates. All references to “ASPENDORA TECHNOLOGIES,” “we,” “our,” or “us” refer to ASPENDORA TECHNOLOGIES, LLC, 506 S. Utah, La Porte, TX 77571.
HOW TO SIGN UP
You can ask us to text you by checking the consent box on any contact or service form on aspendora.com, by completing our text sign-up form at https://text.aspendora.com/opt-in, or by texting one of our business numbers first.
TEXT MESSAGE PROGRAM
Program name: Aspendora Technologies IT Service Messages. We send text messages to clients and to people who have asked us to text them, from our published business numbers, 281-941-4028 and 346-488-6716, and from other numbers assigned to members of our team. Messages relate to your IT service: support ticket updates, scheduled maintenance and outage notices, appointment confirmations and reminders, and account or billing notices. Some messages are sent automatically by our systems; others are sent by a member of our team. Consent to receive text messages is not a condition of purchase.
DEFINITIONS
“Opting In,” “Opt In,” and “Opt-In” refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
“Text Message Service” includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).
CONSENTING TO TEXT MESSAGING
By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our Legal Terms & Conditions and Privacy Policy, incorporated herein by reference.
E-SIGN DISCLOSURE
By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.
ASPENDORA TECHNOLOGIES TEXT MESSAGE SERVICE PRIVACY POLICY
We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn’t limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn’t intended to modify our general Privacy Policy, incorporated by reference above, which may govern the relationship between you and us in other contexts.
COSTS OF TEXT MESSAGES
We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
FREQUENCY OF TEXT MESSAGES
This Text Messaging Service includes both automated messages sent by our systems — such as support ticket updates, scheduled maintenance and outage notices, and appointment reminders — and conversational messages sent by members of our team. We may send you an initial message providing details about the service. After that, message frequency varies with your service activity; most recipients receive between 1 and 8 messages per month.
OPTING OUT OF TEXT MESSAGES
If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. Replying STOP opts you out of further text messages from Aspendora Technologies, including automated messages. If members of our team have texted you from more than one number, reply STOP to each of those numbers, or contact us and we will remove your number from all of them. After unsubscribing, we may send you confirmation of your opt-out via text message.
GETTING HELP
Reply HELP to any text message from us for help, or email help@aspendora.com or call 281-941-4028. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
CONTACT US
For support, email help@aspendora.com or visit our Contact Us page.