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Microsoft 365 Backup Service

Comprehensive Data Protection and Recovery

Our Microsoft 365 backup service keeps a separate, encrypted copy of your business email and files, outside of Microsoft, so you can get them back after an accidental deletion, a departed employee, a sync gone wrong, or a ransomware attack.

What's included:

  • Automatic daily backups: email, calendars and contacts, OneDrive, SharePoint and Teams are backed up every day without anyone having to remember. After the first full copy, only the changes are backed up.
  • Restores handled by us: tell us what's missing, a single email, a folder, or a whole mailbox, and we restore it to where it belongs.
  • Encrypted and separate: backups are encrypted in transit and at rest and stored independently of your Microsoft 365 tenant, so a compromised account or a mistaken deletion in Microsoft 365 doesn't take the backup with it.
  • Retention you choose: keep backups for as long as your business or your industry's rules require, including for former employees whose licenses you've removed.
  • No storage surprises: the price is per user. There are no separate charges for storage or for restoring data.

Two levels of protection

  • Microsoft 365 Backup, $6 per user per month: daily backup of email, calendars, contacts, OneDrive, SharePoint and Teams, with restores handled by us.
  • Backup + Immutable Archive, $8 per user per month: everything in Backup, plus a copy of every email captured the moment it is sent or received and stored so it can't be changed or deleted. It adds legal hold, eDiscovery search and a tamper-proof audit trail, for businesses with records-retention, legal or compliance requirements.

Both have a 5-user minimum ($30 or $40 per month). Nonprofits pay half. No setup fee, shared mailboxes are not counted, and it's month to month. Backup + Immutable Archive is included in every managed plan.

Why Backup Microsoft 365?

Microsoft keeps Microsoft 365 running, but keeping your data recoverable is your job. Deleted items are only kept for a limited time, and Microsoft's own service agreement recommends that customers back up their content with a third-party service. Our backup fills that gap.

Contact us to find out how our Microsoft 365 backup service can protect your business data.

Schedule Quick Discovery Call

The Problem

What's slowing you down right now?

It's Not Microsoft's Job

Microsoft's SLA covers platform uptime, not your data recovery.

Ransomware Reaches the Cloud

Encrypted local files sync straight to OneDrive, ruining the cloud copy.

30-Day Deletion Window

Microsoft only retains deleted items for 30 days by default. After that, it is gone.

The Plan

Getting started is simple

01

Schedule a Consultation

Tell us about your business and your technology challenges. We listen — really listen — and ask the right questions.

02

Get a Custom Plan

We assess your current setup and deliver a clear, jargon-free plan tailored to your business.

03

Focus on Your Business

We handle this for you so you can get back to doing what you do best.

What You Get

The transformation

  • Daily backups of Exchange, OneDrive, SharePoint, Teams
  • 1+ year retention configurable to your compliance needs
  • Granular restore: single email, file, or full mailbox
  • Independent of Microsoft — if your tenant is compromised, your backups are not
  • Encrypted offsite storage
FAQ

Frequently asked questions

Doesn't Microsoft already back up my Microsoft 365 data?

Not in the way most people assume. Microsoft keeps its service running and protects against losing its own data centers, but under its shared responsibility model, your data is your responsibility. Microsoft 365 has recycle bins and retention features, but they are time-limited and not designed for restoring your business after a mistake or an attack. Microsoft’s own services agreement recommends that customers regularly back up their content with a third-party service.

It isn’t just theory. In September 2026 Microsoft told a group of nonprofits that, because of an error, some of their Microsoft 365 data had been deleted before its retention period ended, and that it could not be recovered (reported by The Register). A separate backup outside Microsoft 365 is what makes a mistake like that recoverable.

What does your M365 backup cover?

Exchange Online mailboxes, OneDrive for Business files, SharePoint document libraries, and Teams chats and files. Retention is configurable, typically 1+ year.

What can go wrong with Microsoft 365 data if we don’t back it up?

More than you’d think:

  • Accidental or deliberate deletion: once items age out of the recycle bins, they’re gone.
  • Ransomware: files encrypted on a laptop sync straight into OneDrive and SharePoint, overwriting the good copies.
  • A compromised account: an attacker with a user’s password can delete mail and files.
  • Departing employees: when a user is removed and their license released, their mailbox and OneDrive are deleted after a short grace period.

An independent backup lets us restore a single email, a folder, or an entire mailbox or site to a point in time before the problem.

How long can deleted Microsoft 365 items be recovered without a backup?

Not long. By default, deleted email can be recovered for 14 days (at most 30), SharePoint and OneDrive recycle bins keep files for 93 days, and a deleted user’s mailbox and OneDrive are only recoverable for about 30 days. Problems like ransomware or a quietly compromised account are often discovered after those windows close. Our Microsoft 365 backup covers email, OneDrive, SharePoint and Teams, stored separately from Microsoft 365, with much longer retention.

Isn’t OneDrive or SharePoint sync already a backup?

No. Sync keeps files the same everywhere, so when a file is deleted or encrypted by ransomware on one device, that change is copied to OneDrive, SharePoint and every other synced device. A backup keeps separate copies from earlier points in time, stored outside Microsoft 365, so you can go back to before the problem happened.

Why keep backups outside Microsoft 365?

If your backups live inside the same Microsoft 365 tenant, an attacker who takes over an administrator account, or a single configuration mistake, can wipe out both your data and its backups at once. We store Microsoft 365 backups independently of your tenant, so a problem in Microsoft 365 can’t reach them.

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