Support Rates

Unless otherwise specified in a service agreement, our standard support rates are as follows:

Remote Support

  • Normal Business Hours:
    $150 per hour
    Minimum charge: 30 minutes
    Billing increment: 15 minutes after the first half hour
  • After Hours & Holidays:
    $250 per hour
    Minimum charge: 1 hour
    Billing increment: 15 minutes after the first hour

Onsite Support

  • Normal Business Hours:
    $150 per hour
    Minimum charge: 2 hours
    Billing increment: 30 minutes after the first 2 hours
  • After Hours & Holidays:
    $250 per hour
    Minimum charge: 4 hours
    Billing increment: 30 minutes after the first 4 hours

Please contact us directly for custom arrangements, project-based pricing, or managed service plans.