Client details are anonymized to protect their privacy. Results are taken from our project records.
The company runs its business on a single virtualization host carrying 25 production virtual servers, including its domain controllers and accounting system.
Its backups were written to a local disk on the same site. The offsite copy that was supposed to protect against fire, theft or ransomware had been failing, and the backup software was running on an old, out-of-support server. If ransomware had reached the backups, or the building had been lost, there was no clean copy to recover from.
We built a new backup platform with a hardened, immutable repository on site. Once a restore point is written it can’t be changed or deleted for its retention period, even by an administrator account, which is exactly what ransomware tries to do first.
Every server is copied offsite to cloud storage with object-level retention locks, following the 3-2-1-1-0 rule: three copies, two media, one offsite, one immutable, zero errors. The initial seed ran over the office internet connection with daytime throttling so staff didn’t feel it.
Three shipping workstations that hold local data the business depends on are backed up alongside the servers.
Backup results feed our monitoring, which opens a ticket on any failure. A separate “dead-man’s switch” alerts us if the monitor itself goes quiet, so silence never gets mistaken for success. We also added de-duplication so one problem produces one ticket, not a flood.
A weekly automated job mounts a restore point to prove the backups are readable, and we tested restoring files from the offsite copy. We documented the full disaster-recovery procedure step by step, so recovery doesn’t depend on anyone’s memory.
25 / 25
virtual servers backed up successfully on the first full backup (about 16 TB).
~5.3 TB
seeded offsite in about six and a half days; all 25 servers now have immutable offsite restore points.
0
backups missed when the backup host went down for almost eight hours. Monitoring caught it and it was back before the nightly run.
File-level restore from the offsite copy verified, and a weekly automated restore check now runs every Sunday.
A backup you can’t restore, or one ransomware can delete, is not a backup. The goal is simple: copies that can’t be altered, in more than one place, with someone watching them every day.
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