Voice Technology: Transforming the Customer Service Landscape
The modern consumer has grown to expect fast, efficient customer service whenever they need it. Businesses that fail to tick the right boxes as far as customer service is concerned […]
The Ban on Kaspersky Effective September 29, 2024: What You Need to Know
On September 29, 2024, the United States implemented a ban on the use of Kaspersky software, marking a significant development in the ongoing debate over national security and cybersecurity risks […]
Introducing Proton AI Writing Tool — A Fast and Efficient Way To Write Emails Better
For decades, emailing has been one of the fastest ways to communicate with others, especially in business, as workers and employers use it for collaboration efforts. However, emails are the […]
New Malware Capable of Completely Disabling Your Antivirus
One of the most common cybersecurity tips for any business is to keep your antivirus protection updated. However, if you are the target of a new and dangerous form of […]
Cybersecurity in Business: Safeguarding Data in the Digital Frontier
With the ever-rising digital age comes artificial intelligence, machine learning, and other technological advancements that enhance how companies perform processes and communicate with consumers. Unfortunately, as tech tools make things […]
Digital Transformation: How Traditional Businesses are Thriving in the Digital Age
At one point, businesses depended solely on physical brick-and-mortar storefronts, foot traffic from outside streets, and tangible billboards and flyers to bring in customers. Now, especially in the recent decade, […]
The Future of Communication in the Workplace — Introducing Custom Emoji and Reactions to Microsoft Teams
Working online has countless benefits, from offering your employees more flexibility, which makes them more productive, to employers having a larger talent pool, state or nationwide. However, while having remote […]
AI-Powered Customer Service: Elevating the Customer Experience
In an era where patience has diminished drastically, customers expect immediate results during their shopping experience, whether it’s product availability online or overnight shipping, so they can receive what they […]
Decoding the Influence of Technology on Customer Behavior
With remote marketing and purchasing platforms becoming more popular, consumers have been drastically switching to online shopping in recent years, many preferring it over going to stores. One of the […]
Save Time and Increase Efficiency with Business Automation Software
Good time management is essential for businesses. It enables them to deliver their products and services on time and solve problems without affecting daily operations. Business automation software can contribute […]
