That is far from the truth.
Have you actually read your agreement with your cloud provider? Most state that they are not responsible for your data and backups are your responsibility. That even includes service such as Microsoft’s Office 365. It’s not Microsoft’s responsibility to back up your email. It is your responsibility.
Too many people have the idea that they can eliminate their IT department or IT consultant by switching to the cloud. And yet, those same people have no intention of performing regular back ups on their own. Moving to the cloud increases the risk of data loss. If the data is stored locally, there is a better chance of recovery, because, quite frankly, your local IT consultant is going to go above and beyond what any outsourced tech who gets paid by the number of tickets he or she closes in a day.
To demonstrate even further, a few years ago I tried an experiment. I set up a couple of Dropbox accounts and had files shared between the accounts. This was an experiment to see if Dropbox could eliminate a local file server. What I noticed was that one of the individuals decided that they didn’t need some of the files that were in their Dropbox folder on their machine. They deleted them. This, in turn, deleted the files on the other machine as well. The other person needed those files, but they were gone.
Now, what was interesting is that neither person would ever dream of deleting files on the server, but didn’t think twice about deleting files that were on their computer. Sure, end user training could get around that. But, you would have to make absolutely sure that all new hires were trained. Ask any new hire, and I’m sure they would all say that they would never think of deleting files on a server (or a location other than the C: drive).
What would happen if all your files were deleted? Do you have a backup plan, or are you counting on your cloud provider? If you don’t know, or you “think” your cloud provider is providing you backup, call us (281) 941-4028. Let’s find out.