Author Archive

5G: The Catalyst for Business Transformation

Imagine being in an important video conference with thought leaders and other industry experts and constantly asking them to repeat themselves as the screens lag. Similarly, what if your Internet […]

Top Technologies Transforming Customer Service Today    

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like […]

AI Drives the Future of IT Service Management

Artificial intelligence holds unmatched potential for solving IT service management challenges. Companies of all sizes are adopting AI tools as a cost-effective and efficient means of solving IT issues, from […]

Recognizing the Importance of Machines and Workloads

Effective enterprise security requires implementing a multilayered strategy; authentication and authorization are two critical elements of this approach. Any time anyone within the organization accesses the network, an application, or […]

China’s Recent Hack into the U.S. Telecom System: What Small Business Owners Need to Know

Recent news has revealed that Chinese hackers successfully breached major U.S. telecommunications systems, accessing sensitive call records, communications data, and more. This attack, described as one of the worst in […]

Why Your Small Business Needs Email Backup: Don’t Rely on Microsoft or Google

Email is the lifeline of your small business. It’s how you communicate with customers, send invoices, and store important records. But did you know that neither Microsoft 365 nor Google […]

Safeguard Your Valuable Data with Regular Backups

If a disaster were to strike your business today—like a cyber attack or a major storm—how long would it take for you to get back up and running? If you […]

If it ain’t broke… Windows update makes signing out simple again

Having trouble finding the sign out button in Windows 11? You’re not the only one! Luckily, Microsoft have listened… find out more here.

Start it on your phone… finish it on your PC?

If you work on your phone while you’re on the move, it can be a hassle to find the right file once you’re back at your PC. Here we tell you about a cool new feature coming to Windows 11 that will help.

New phishing scam is smarter than ever… here’s how to protect your business

Microsoft is warning business owners that trusted cloud storage services are being hijacked to trick you into handing over your data. Here we tell you what you need to know.

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